1.1 We collect the following types of information about you:
(a) account and profile information that you provide when you register for an account or sign up for our products or services, for example Name, Email, Company Name (collectively, “Account Data”);
(b) information you provide through support channels, for example when you report a problem to us or interact with our support team, including any contact information, documentation, or screenshots (collectively, “Support Data”);
(c) communication, marketing, and other preferences that you (collectively, “Preference Data”);
(d) information about your device or connection, for example your internet protocol (IP) address, log-in data, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our products or services and information we collect through cookies and other data collection technologies (please read our Cookies Policy for details) (collectively, “Technical Data”); and
(e) information about your use of or visit to our Platform, for example your clickstream to, through, and from our Platform, products you viewed, used, or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods to browse away from the page (collectively, “Usage Data”).
1.2 We collect the above information when you provide it to us or when you use or visit our Platform. We may also receive information about you from other sources, including our personnel, agents, advisors, consultants, and contractors based in Hong Kong, Singapore, U.K., E.E.A. in connection with our operations or services, for example our staff engaged in the fulfilment of your order, processing of your payment, and provision of support services;
1.3 We do not collect sensitive data or special category data about you. This includes details about your race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, or sexual orientation.